Your company really sucks. All I needed was a new metal bonnet that holds in the Delta bathtub cartridge that is leaking spewing out water, running up my bill.
I bought a new genuine delta cartridge for almost 30 dollars and after spending an hour on the phone with your company could not get you to send me this 5 dollar piece of junk metal. The old one will not unscrew without twisting and breaking the valve body. After soaking in vinegar and blaster lubricant, no luck. Only way to get this junk off is to cut with hacksaw!
No customer service, just a greedy company that cares 100% about screwing consumer and pure profit grab. Will not be buying your junk anymore, as I'm not even worth a 5 dollar part that costs you pennies to make!
I will copy this into review sites to spread the word! Have a great day!!
Product or Service Mentioned: Delta Faucet Customer Care.
Reason of review: Poor customer service.